Section 01
About This Policy
This Privacy Policy applies to all personal data collected and processed by CGE77 in connection with the online gaming platform operated at cge77.best, including all associated mobile interfaces, customer support channels, and promotional communications. CGE77 acts as the data controller in respect of personal data collected from players registered on the platform.
This policy is written in compliance with Republic Act No. 10173, also known as the Philippine Data Privacy Act of 2012, and its Implementing Rules and Regulations. It sets out how CGE77 fulfils its obligations as a data controller, how it protects the rights of players as data subjects, and what players can do when they want to exercise those rights.
By registering for a CGE77 account, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This policy should be read together with the CGE77 Terms and Conditions and Responsible Gaming policy.
Plain Language Note
Privacy policies can be heavy reading. Throughout this document, CGE77 has tried to explain things clearly rather than hiding behind legal language. If you have questions about anything in this policy, our team is available at support@cge77.best.
Section 02
Data We Collect
CGE77 collects personal data from you in several ways — directly when you register and interact with the platform, automatically as you use the site, and from third-party sources such as payment processors and identity verification services. Here is a breakdown of the main categories of personal data CGE77 collects:
Registration & Account Data
- Full legal name, date of birth, and gender
- Mobile number and email address
- Residential address in the Philippines
- Government-issued ID information (for KYC verification): PhilSys National ID, passport, driver's licence, UMID, SSS ID, PRC ID, or equivalent
- Username and account preferences
Financial & Transaction Data
- GCash or Maya mobile wallet number (for deposits and withdrawals)
- Bank account details (for InstaPay/PESONet transfers via BDO, BPI, UnionBank, and other Philippine banks)
- Visa/Mastercard card number (last four digits only, stored tokenised), expiry date, and billing name
- Transaction history: deposit amounts, withdrawal amounts, dates, and reference numbers
Gaming Activity Data
- Game sessions, wagers placed, wins, losses, and session durations
- Sports betting selections and live betting activity
- Bonus claims and promotion history
- Responsible gaming settings selected (deposit limits, self-exclusion status)
Technical & Device Data
When you access CGE77, we automatically collect certain technical information from your device and browser:
IP Address
Your device's internet address at time of access
Fraud prevention, geo-restriction compliance
Device Info
Device type, OS, browser, screen resolution
Platform optimisation, security
Session Logs
Login times, actions taken, pages visited
Security monitoring, dispute resolution
Cookie Data
Session tokens, preference cookies
Platform functionality, analytics
Section 03
How We Use Your Data
CGE77 uses the personal data it collects only for purposes that are directly related to operating the platform, complying with legal obligations, and improving the experience of Filipino players. We do not use your data for purposes you have not been informed of, and we do not sell it.
- Account management: Creating and maintaining your CGE77 account, verifying your identity, processing deposits and withdrawals, and communicating essential account information.
- Gaming and betting services: Operating games, settling sports bets, applying bonus credits, and maintaining accurate records of your gaming activity.
- Regulatory compliance: Meeting obligations under Philippine anti-money laundering law (AMLA), Know Your Customer (KYC) requirements, and data privacy regulations. This includes sharing data with AMLC when legally required.
- Fraud prevention and security: Detecting and investigating suspicious account activity, multi-account abuse, payment fraud, and other breaches of the CGE77 Terms and Conditions.
- Responsible gaming: Monitoring for indicators of problem gambling and applying responsible gaming measures at the request of a player or as required by our responsible gaming policy.
- Marketing communications: Sending promotional offers, bonus notifications, and platform updates — but only if you have opted in to receive these. You can unsubscribe at any time via your account settings or by contacting support.
- Platform improvement: Analysing aggregated, anonymised data on how players use CGE77 in order to improve the platform's design, game selection, and overall experience.
Section 04
Legal Basis for Processing
Under the Philippine Data Privacy Act, CGE77 must have a valid legal basis for each type of personal data processing it undertakes. The following legal bases apply to CGE77's processing activities:
- Contractual necessity: Processing your account data, transaction data, and gaming activity data is necessary to fulfil the contract between CGE77 and you as a registered player.
- Legal obligation: Processing for KYC, AML compliance, and tax reporting is required by Philippine law and cannot be refused.
- Consent: Processing for marketing communications and optional platform analytics is based on your consent, which you can withdraw at any time.
- Legitimate interest: Processing for fraud prevention, platform security, and responsible gaming monitoring is carried out on the basis of CGE77's legitimate interest in protecting its players and the integrity of the platform.
Your Consent is Yours to Keep
Where CGE77 relies on your consent as the legal basis for processing — such as for marketing emails — you can withdraw that consent at any time without affecting the processing that was done before you withdrew it. Withdrawing consent does not affect your ability to use the CGE77 platform.
Section 05
Data Sharing & Disclosure
CGE77 does not sell your personal data. We share your data with third parties only in the circumstances described below, and only to the extent necessary for the specific purpose involved.
Service Providers
CGE77 works with trusted third-party service providers who process data on our behalf under strict contractual agreements. These include:
- Payment processors: GCash, Maya, BDO, BPI, UnionBank, and Visa/Mastercard networks — for processing deposits and withdrawals
- KYC and identity verification providers — for verifying player identity during account registration and compliance checks
- Game software providers (such as JILI) — who may process gameplay data as part of delivering their games on the CGE77 platform
- Cloud hosting and IT infrastructure providers — who store platform data on secured servers
- Customer support platform providers — who facilitate support ticket management
All service providers are bound by data processing agreements that require them to use player data only for the specific purpose for which it was shared and to maintain adequate security measures.
Regulatory & Legal Disclosure
CGE77 may be required to disclose player personal data to regulatory authorities, law enforcement agencies, or courts in the Philippines in circumstances including:
- Compliance with a court order, subpoena, or legal process
- Reporting obligations to the Anti-Money Laundering Council (AMLC) under the AMLA
- Cooperation with investigations into fraud, cybercrime, or other illegal activity involving the CGE77 platform
No Data Sales — Ever
CGE77 will never sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. This applies regardless of any offer or commercial arrangement — your data is yours, and we treat it that way.
Section 06
Cookies & Tracking
The CGE77 website uses cookies and similar tracking technologies to operate the platform, keep you logged in securely, remember your preferences, and understand how players use the site so we can make it better.
Types of Cookies Used
- Essential cookies: Required for the platform to function — session management, login authentication, security tokens. These cannot be disabled without breaking the platform.
- Functional cookies: Remember your language preferences, display settings, and other personalisation choices.
- Analytics cookies: Collect anonymised data on how players navigate CGE77 — which pages are visited most, where sessions end, and how features are used. This data is used in aggregate and never tied to individual players for marketing purposes.
CGE77 does not use third-party advertising cookies or retargeting pixels. We do not share your browsing behaviour on the CGE77 site with external advertising networks.
You can control cookies through your browser settings. Disabling essential cookies will affect your ability to use the CGE77 platform. Disabling analytics cookies will not affect your gaming experience.
Section 07
Data Retention
CGE77 retains personal data for as long as is necessary for the purposes for which it was collected, subject to applicable legal minimum retention periods. The following general retention periods apply:
Account & KYC Data
5 years after account closure
AMLA / regulatory requirement
Transaction Records
5 years minimum
AMLA record-keeping requirement
Gaming Activity Logs
2 years after last activity
Dispute resolution & audit
Support Correspondence
3 years after resolution
Dispute reference
Marketing Preferences
Until opt-out or account closure
Consent management
Session & Access Logs
12 months
Security monitoring
After the applicable retention period has expired, personal data is securely deleted or anonymised in a manner that prevents re-identification. Anonymous or aggregated data may be retained indefinitely for statistical and platform improvement purposes.
Section 08
Data Security
CGE77 takes the security of your personal data seriously and has implemented a range of technical and organisational security measures to protect it from unauthorised access, disclosure, alteration, or destruction.
- Encryption in transit: All data transmitted between your device and the CGE77 platform is protected using 256-bit SSL/TLS encryption. This applies to account logins, deposits, withdrawals, and all other platform interactions.
- Encryption at rest: Sensitive data stored on CGE77's servers — including payment credentials, KYC documents, and account information — is encrypted at rest using industry-standard algorithms.
- Access controls: Access to personal data within CGE77's systems is restricted on a need-to-know basis. Staff who handle player data are subject to confidentiality obligations and receive regular data protection training.
- Network security: CGE77's infrastructure is protected by firewalls, intrusion detection systems, and regular security assessments to identify and address vulnerabilities.
- Incident response: In the event of a data security incident that affects player personal data, CGE77 will notify affected players and relevant Philippine authorities in accordance with the Data Privacy Act's breach notification requirements.
Your Role in Security
While CGE77 takes every reasonable step to secure your data, your account security also depends on you. Use a strong, unique password for your CGE77 account. Never share your login credentials with anyone. If you suspect your account has been accessed without your authorisation, contact support immediately at support@cge77.best.
Section 09
Your Rights as a Data Subject
Under the Philippine Data Privacy Act, you have specific rights in relation to the personal data CGE77 holds about you. CGE77 is committed to making it easy for you to exercise these rights. All rights requests should be directed to support@cge77.best and will be handled within 10 business days.
Right to Access
You can request a copy of the personal data CGE77 holds about you, including what it is, where it came from, and who it has been shared with.
Right to Rectification
If any personal data CGE77 holds about you is inaccurate or incomplete, you have the right to have it corrected. You can update many details directly in your account settings.
Right to Erasure
You can request deletion of your personal data where there is no longer a legitimate reason for CGE77 to hold it. Note that some data must be retained for legal compliance purposes even after a deletion request.
Right to Object
You can object to CGE77 processing your personal data for direct marketing at any time. You can also object to processing based on legitimate interest, subject to CGE77's overriding legitimate grounds.
Right to Data Portability
You have the right to receive personal data you have provided to CGE77 in a structured, commonly used, machine-readable format so you can transfer it to another service.
Right to Complain
If you believe CGE77 has handled your data improperly, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
Section 10
Children's Privacy
The CGE77 platform is strictly for adults aged 21 years and older. CGE77 does not knowingly collect personal data from any person under the age of 21. If CGE77 discovers or is notified that personal data of a person under 21 has been collected, all such data will be deleted immediately and the associated account will be permanently closed.
If you are a parent or guardian and believe that a minor in your care has registered with CGE77 without your knowledge, please contact us immediately at support@cge77.best so we can take appropriate action.
21+ Only – Zero Exceptions
CGE77 uses age verification as part of the KYC process to confirm that all registered players meet the minimum age requirement. Accounts where the registered player is found to be under 21 will be immediately and permanently closed and any funds returned in accordance with applicable law.
Section 11
Policy Updates
CGE77 reviews and updates this Privacy Policy periodically to reflect changes in our data practices, legal obligations, or regulatory guidance from the National Privacy Commission. When material changes are made to this policy, CGE77 will:
- Update the "Last Updated" date at the top of this page
- Notify registered players via email where the changes are significant
- Post a notice on the CGE77 platform for a period of at least 30 days following material changes
Your continued use of the CGE77 platform after an updated Privacy Policy has been published constitutes acceptance of the updated policy. If you disagree with changes to this policy, you should stop using the platform and may close your account by contacting support@cge77.best.
We encourage all CGE77 players to check this page periodically — not because we expect to make major changes often, but because staying informed about how your data is handled is always a good idea.
Section 12
Contact & Data Protection Officer
CGE77 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act and this Privacy Policy. If you have any questions, requests, or concerns regarding how CGE77 handles your personal data, you can contact us through the following channels:
Response Time
Within 10 business days
Support Hours
24 hours, 7 days
When submitting a data rights request or privacy inquiry, please provide your registered email address and a clear description of your request so our team can verify your identity and process your request efficiently.
If you are not satisfied with how CGE77 handles your privacy complaint, you have the right to escalate the matter to the National Privacy Commission of the Philippines (NPC), which is the independent regulatory authority responsible for enforcing the Data Privacy Act.
We're Here to Help
Privacy questions don't need to be formal or complicated. If you just want to know what data CGE77 has on your account, or want to update something, our support team at support@cge77.best is available 24/7 in both English and Filipino and will help you sort it out quickly.